Research
Design Research of JD Health
UX research on JD Health's telemedicine flows — appointment, consultation, and pharmacy — benchmarked against patient anxiety at each step.
· 1 min read
Telemedicine design is really anxiety management. This research walks JD Health’s core flows — finding a doctor, the consultation itself, and the pharmacy handoff — and evaluates each step against what a worried patient actually needs: reassurance, transparency about wait and cost, and a clear next action.
Related writing
Rebuilding This Site with Astro and Notion
Why I moved my portfolio off Adobe Portfolio onto Astro, Tailwind, and a Notion CMS — the architecture and the trade-offs.
- astro
- notion
- meta
- web
Note 1 min read
Notes on Designing AI Products
What changes when the product's core behavior is probabilistic: designing for uncertainty, latency, and trust in AI features.
- ai
- product-design
- essay
Article 1 min read